Privacy Policy

Version: draft of November 9, 2026.

This policy explains how WS SOLUTIONS LLC, a Wyoming limited liability company, handles personal information in connection with Taxporch and this website. Contact: support@taxporch.com.

Two different roles

For the firms that use Taxporch (and their staff), we decide what we collect and why. This policy covers that information.
For your firm's clients (the taxpayers who use a firm's portal), the firm decides what is collected and why. We store and process that information only on the firm's instructions, as its service provider, under the Service Provider Addendum. If you are a client of a firm, contact that firm about your information; we will pass any request we receive to them.

What we collect about firms and their users

Account details: name, email address, firm name, address, phone, website, logo.
Sign-in and security data: password hash, two-step verification settings, session records, IP addresses, browser type, and the audit log of actions in the account.
Billing details: plan, invoices and payment status. Card details are entered on Stripe's pages and held by Stripe, not by us.
Support messages you send us.
Website visits: standard server logs (IP address, page, time, browser) kept for security and troubleshooting.

We do not use advertising trackers, analytics scripts, social-media pixels or third-party fonts on this website or in the app.

Why we use it

To provide, secure and support the service (performance of our contract with you).
To bill you and keep accounting records (contract and legal obligation).
To detect and prevent abuse and security incidents (legitimate interest and legal obligation).
To send service messages: security alerts, changes to terms or prices, and replies to your questions. Product news only if you opt in, and with an unsubscribe link in every message.

We do not sell personal information, and we do not share it for cross-context behavioural advertising.

Cookies

We use only cookies that the service needs: a session cookie to keep you signed in, a security cookie that protects forms, and a short-lived cookie that shows a one-time message after an action. No advertising or analytics cookies.

Only with the service providers that help us run Taxporch (hosting and backups, email delivery, payments, remote identity checks for e-signatures), under contracts that limit their use to providing that service, and when the law requires it. The current list is on the security page.

Where it is stored

In the United States. If you are in Canada, your information is processed in the United States and may be accessible to US authorities under US law.

How long we keep it

Account information for as long as your account is open, and then for up to [7] years for billing, tax and legal records. Server logs for up to 90 days. Audit logs for as long as the firm's account exists, so the firm can meet its own record-keeping duties. Backups expire within 30 days.

Your choices and rights

You can view and correct your account details in the app, export your firm's data at any time, and ask us to delete your account. Depending on where you live (for example California, or Canada under PIPEDA and provincial laws), you may have rights to access, correct, delete or port your personal information, and to complain to a regulator. Email support@taxporch.com; we answer within 30 days.

Security

The security overview describes how we protect information: encryption in transit and at rest, required two-step sign-in for firm users, access controls, logging and encrypted backups. If an incident affects your information, we will tell you as the law and our contracts require.

Children

Taxporch is a business service and is not directed at children. A firm's client records may include dependents' information as part of a tax return; the firm controls that information.

Changes

We will post changes here and email account owners about material changes before they take effect.

Contact

WS SOLUTIONS LLC, [address to be added]. Email: support@taxporch.com. Person responsible for privacy: [name to be added].